School Information » Tech Support

Tech Support

Issues with Blackboard on the Chromebook
You may need to upgrade the chrome operating system.  Go to Chrome settings - Help - About Chrome - check for updates.  Click to install any updates.
Bypassing ZScaler
Stokes County Schools uses safety software ZScaler to help with security.  You may have to login from time-to-time to bypass this.  To bypass ZScaler, type in your ZScaler username, [email protected] The password is Stokes + lunch#.  (Note: The username is NOT the same as your Google account login to the chromebook. You will not type "student" in the address.  A picture is listed below.)
ZScaler Photo
Issues with Opening MS Office Documents (i.e. Word & Excel)
If you have any other issues that you are unable to resolve, contact Mr. Clary or Mr. Durham.